Shipping policy

  1. The seller posts on the Website information about the number of Business Days needed to process the order and Delivery. The standard order processing time along with domestic shipment delivery is approximately 4 Business Days ( except for the BLACK WEEKS promotion period and the December promotion (Christmas Fair - delivery time of the order may be extended up to 7 business days) for all Delivery options, counted from the moment the order is placed and paid for (unless the Customer chooses the payment on delivery option). 
  2. The Ordered Goods are delivered to the Customer via the Supplier to the address specified in the order form, unless the Customer has chosen the option of personal pickup of the Goods at the Seller's premises. In the case of choosing Delivery to a parcel locker, the Delivery address will be the address of the parcel locker selected by the Customer at the time of placing the order.
  3. On the day the Goods are shipped to the Customer (if the option of personal collection of the Goods has not been chosen), a confirmation of the shipment sent by the Seller is sent to the Customer's email address.
  4. The customer is obliged to inspect the delivered shipment in a timely manner and in the manner accepted for shipments of the given type. In case of finding a shortage or damage to the shipment, the customer has the right to request the delivery employee to draw up an appropriate report, and in case of refusal, the customer shall draw up the report independently and send it to the seller (via email).
  5. The seller, in accordance with the Customer's wishes, includes a receipt or VAT invoice covering the delivered Goods with the shipment subject to Delivery or sends this document by e-mail.